Feedback and support

Welcome to the Good News feedback and support forum. Found a bug? Got suggestions? Tell us what you think! Apologies for not being able to answer all your messages. But be assured that we consider all of them.

Before posting your idea please try to make sure that there’s no existing similar thread. Currently I can’t merge them and have to decline duplicates.

Many Thanks. Daniel.

Feedback and support

Categories

  1. It would be great if you could add personal tags to feeds and stories, all the more for untagged feeds.

    Thanks

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Good News is currently broken in iOS 9 - it looks like it's zoomed at 500% (you can only see a few characters).

    Please fix. Thank you!

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. 3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. I would like to be able to replace my OPML collection without having to delete each category.

    Or said otherwise: I would like to be able to remove all categories by one simple click.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. I would like to start the app on 1 page with the latest news from multiple categories (maybe 6 or 9 blocks and the ability to scroll down).

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Almost every time i click on my link I have to sign in - other times I just click on my favourites and up comes my feed - why cant this be consistent?

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hmm, you should stay logged in pretty much forever. It happens that your session gets destroyed when we make a deploy but if you have to sign in every day then something is wrong.

    Is your browser configured to clear cookies/cache regularly or every time you close it?

    Which browser and operating system are you using?

    Which sign-in method are you using with Good News (Google, Facebook, Twitter, LinkedIn, direct email/password sign-in)?

    Thanks!

  10. Think about the contents of your welcome e-mail. It ended up in my junk E-mail folder. I use Windows Mail in standard configuration. Really nice app you have made :-)

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sen out a daily e-mail, like when users subscribe to a regular news stream they get an e-mail sent out everyday .

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. I hope you can make pages readable without signing in because I have lots of stuffs to share ... Is it possible to provide a link like http://whatever ... and it works like a webpage (just like Google Reader) ?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there. Thanks for the suggestion. We are working on a feature that will allow users to share their whole news stream with other users. Also, you’d be able to make your news stream public, i.e. to be found and followed by others. However, we probably won’t be able to make anyone’s Good Noows persoanl news stream truly public, i.e. accesible to non-GN-users. This is due to copyright issues in some territories and conflicts with other features we’re planning.

  13. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. könnte sich der anwender künftig eine stichwortliste anlegen, die stichwörter werden dann in den nachrichten als highlighter hervorgehoben. wäre super. danke. übrigens: good noows is very good!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hast du das schon die Labels entdeckt? Einfach einen Suchbegriff ins Suchfeld oben eingeben und dann den Filter Knopf rechts daneben klicken. Dann wir der news stream nach diesem Wort durchsucht. Wird zwar nicht gehighlightet, aber es bleiben ohnehin nur relevante Artikel uebrig. Kommt das der Sache nahe?

  15. I would like to see the desktop empty if I have read everything and not showing me some weeks old posts ... Thanks.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. goodnoows loads on IE 9. However, when I use google chrome, the newstand doesn't load, and I am unable to get past this issue

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Steven,
    I can’t reproduce this. Sometimes this happens when some news content from a feed in your stream is not properly escaped. Can I ask you a few questions?
    - Do you use Good Noows and does this normally work for you in Chrome?
    - When did it stop working? (I assume it is still not working?)
    - Is this about the web app or the Facebook app?
    Thanks!

  17. I've tried signing up twice with two different emails. In neither case have I received the signup conformation.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    I can’t reproduce this. I just registeres multiple new accounts and got confirmation emails less than a second after clicking “Sign up” Let’s investigate this.

    You are sure that the emails did not end up in a spam/junk mail folder of your email client?

    Are you using Gmail?

    Thanks

  18. top bar can accommodate all options, gives more space for content

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Google Noows is wonderful app. But I have some problems reading news via this app. I have a small laptop (netbook) and when I read news, it is not easy to close the window, because the "close" botton is under the monitor's screen. That would be great if there was an option lets to change the size of news-screen that appears when you click any news. Or make a button on the top of the screen. Or maybe change the size of the screen.

    Thanks.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks Sergey. I see your point. We could fix this by automatically adjusting all the CSS dimensions depending on rages of screen sizes. Any chance you could provide me with the maximum screen size (or, even better, the available width and height in a browser window) on your netbook device?

  20. Reuters US news feed not working for several days now. Deleting/re-selecting in Newsstand has no effect.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?