Feedback and support

Welcome to the Good News feedback and support forum. Found a bug? Got suggestions? Tell us what you think! Apologies for not being able to answer all your messages. But be assured that we consider all of them.

Before posting your idea please try to make sure that there’s no existing similar thread. Currently I can’t merge them and have to decline duplicates.

Many Thanks. Daniel.

Feedback and support

Categories

  1. 5 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Good News is currently broken in iOS 9 - it looks like it's zoomed at 500% (you can only see a few characters).

    Please fix. Thank you!

    4 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. 3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Almost every time i click on my link I have to sign in - other times I just click on my favourites and up comes my feed - why cant this be consistent?

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hmm, you should stay logged in pretty much forever. It happens that your session gets destroyed when we make a deploy but if you have to sign in every day then something is wrong.

    Is your browser configured to clear cookies/cache regularly or every time you close it?

    Which browser and operating system are you using?

    Which sign-in method are you using with Good News (Google, Facebook, Twitter, LinkedIn, direct email/password sign-in)?

    Thanks!

  8. I would like to start the app on 1 page with the latest news from multiple categories (maybe 6 or 9 blocks and the ability to scroll down).

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. I would like to be able to replace my OPML collection without having to delete each category.

    Or said otherwise: I would like to be able to remove all categories by one simple click.

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1-give the possibility to set as "unread" all (as the "set all read" one)
    2-give the news publication date and time
    3-give the "default" set of sources to other nationality too not only for the english speaking people (as the original google news do)
    4-thank you for your awesome work!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    1 – Yes, I plan to do that. There is a separate idea here in UserVoice somewhere. Please feel free to vote, to push it’s priority.
    2 – Good idea, will look into that.
    3 – We have default sources sets for EN, DE, ES, FR, IT, depending on which language you first register with. I’m working on a PT version. The main problem for me with other languages is that it’s hard to identify and find valid, frequently updated feeds with sufficient content from popular non-English written publications. Please feel free to suggest any!
    4 – Thanks!

  11. I hope you can make pages readable without signing in because I have lots of stuffs to share ... Is it possible to provide a link like http://whatever ... and it works like a webpage (just like Google Reader) ?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there. Thanks for the suggestion. We are working on a feature that will allow users to share their whole news stream with other users. Also, you’d be able to make your news stream public, i.e. to be found and followed by others. However, we probably won’t be able to make anyone’s Good Noows persoanl news stream truly public, i.e. accesible to non-GN-users. This is due to copyright issues in some territories and conflicts with other features we’re planning.

  12. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. I've tried signing up twice with two different emails. In neither case have I received the signup conformation.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    I can’t reproduce this. I just registeres multiple new accounts and got confirmation emails less than a second after clicking “Sign up” Let’s investigate this.

    You are sure that the emails did not end up in a spam/junk mail folder of your email client?

    Are you using Gmail?

    Thanks

  14. I would like to see the desktop empty if I have read everything and not showing me some weeks old posts ... Thanks.

    1 vote
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    under review  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. It appears that Facebook is currently blocking your service from seeing Facebook Pages' RSS feeds.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    It’s quite likely that we are being blocked by them. Twitter does the same. In this case we couldn’t do much about it.

    This can also be related to request limits they give us. Can you provide me with a URL of an RSS feed that doesn’t work?

  16. Google Noows is wonderful app. But I have some problems reading news via this app. I have a small laptop (netbook) and when I read news, it is not easy to close the window, because the "close" botton is under the monitor's screen. That would be great if there was an option lets to change the size of news-screen that appears when you click any news. Or make a button on the top of the screen. Or maybe change the size of the screen.

    Thanks.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks Sergey. I see your point. We could fix this by automatically adjusting all the CSS dimensions depending on rages of screen sizes. Any chance you could provide me with the maximum screen size (or, even better, the available width and height in a browser window) on your netbook device?

  17. Lately, goodnoows runs like s"#** everywhere I connect to, and with every browser. The easiest and older functions of goodnoows, now don't work fine. For instance, marking as read all articles at once, or just one of them: i have to push F5, 2 o 3 times to do it. In addition, i just don't understand the improvement of the ever-hidding filter bar, cannot be more annoying
    excuse my english

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    I’m really sorry to hear that you are experiencing these problems,

    >> if the former functions work, don’t change them!!!

    This is not that simple in software development. Sometimes you have to make architectural changes to be able to keep evolving the product. For me all the recent API changes did not result in any problems but that doesn’t mean there aren’t any. I need your help here. Could you explain your “mark as read” issue in more detail? Especially, why, under which circumstances do you need to press F5 ? I really want to help here but I need to be able to reproduce the problem to fix it. Any details help.

    About the filter/label toolbar: Apologies if you don’t like it. I will keep trying to think of improvements there. Just as an explanation: More than 95 % users do not use it. So I was facing the…

  18. Las imagenes de articulos no se ven.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. könnte sich der anwender künftig eine stichwortliste anlegen, die stichwörter werden dann in den nachrichten als highlighter hervorgehoben. wäre super. danke. übrigens: good noows is very good!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hast du das schon die Labels entdeckt? Einfach einen Suchbegriff ins Suchfeld oben eingeben und dann den Filter Knopf rechts daneben klicken. Dann wir der news stream nach diesem Wort durchsucht. Wird zwar nicht gehighlightet, aber es bleiben ohnehin nur relevante Artikel uebrig. Kommt das der Sache nahe?

  20. I have several feeds I run through Fulltextrssfeed.com in order to read them in my rss reader. When I try to subscribe, it tells me there is not a funtioning feed, though I can view it in the brower. Please allow this source.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Timepiece, we are not deliberately disallowing any sources. It’s more likely that the feeds generated by fulltextrssfeed.com are invalid. Can provide me with URLs of example feeds that don’t work. Then we can look into it and maybe make our XML parser more tolerant for the malformations in these files. Thanks.

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